Ancaster Group has opened the doors to its newly redeveloped Hyundai dealership in Chislehurst, following a £1.5 million investment that consolidates its former Catford and Welling operations into a single flagship site.
Now operational and set for an official launch on May 22 this week, the site marks a major step in the group’s network strategy, with Chislehurst also becoming the new headquarters for the business.
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Enhanced retail and aftersales offering
The facility includes a 12-bay workshop equipped to handle both internal combustion engine and electrified models, a 70-vehicle used car forecourt and ample customer parking.
Ancaster said the upgrade is designed to deliver a seamless customer experience across retail and aftersales channels, with the scale to support both walk-in and appointment-based servicing.
The new site also incorporates a Genesis Studio presence, extending the luxury brand’s reach into South East London and offering customers a premium environment in line with Genesis’ UK expansion strategy.
Relocating Ancaster Group’s head office functions to the Chislehurst site is aimed at streamlining internal processes and unifying the group’s management, retail and operational teams under one roof.
The building, a restored 1909 structure by architect EJ May, now blends heritage architecture with modern automotive retail requirements.
Strategic realignment
Stephen Wood, managing director of Ancaster Group, said: “The consolidation of our Catford and Welling sites into this new Chislehurst facility supports our wider strategy of optimising resources and enhancing the customer journey.
“It strengthens our presence across London, Kent and the South East, while offering a platform for growth for both Hyundai and Genesis.”
Ancaster Chislehurst remains a key site for Hyundai’s Motability programme, with manufacturer-trained technicians, genuine parts and high-capacity service provision forming part of the group’s continued investment in aftersales infrastructure.
The group will host an official opening event at 6:30pm on May 22, welcoming industry partners, customers and media to explore the new facility and view the latest Hyundai and Genesis product line-up.