Bridging the gap between public perception and reality in health care [PODCAST]

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In this episode, we are joined by Sarah Smithson, an internal medicine physician, as we discuss the stark disparities between the experiences within clinical settings and the broader public’s perception. Throughout our conversation, we explore the challenges of burnout, safety concerns, and the crucial need for collective support within the health care workforce. Sarah’s expertise sheds light on actionable strategies for individuals and health care leaders to address these critical issues and foster a more resilient health care system.

Sarah Smithson is a physician executive.

She discusses the KevinMD article, “Bridging the health care divide: All our actions matter.”

Our presenting sponsor is Nuance, a Microsoft company.

Together, Microsoft and Nuance are leveraging their rich digital technology and advanced AI capabilities to tackle some of health care’s biggest challenges. AI-driven technology promises to revolutionize patient and provider experiences with clinical documentation that writes itself.

The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled solution that automatically captures patient encounters securely and accurately at the point of care. DAX Copilot combines proven conversational and ambient AI with the most advanced generative AI in a mobile application that integrates directly with your existing workflows.

Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 85 percent of patients say their physician is more personable and conversational.

Discover AI-powered clinical documentation that writes itself. Visit to see a 12-minute DAX Copilot demo.





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