Devonshire Motors is currently testing a new artificial intelligence (AI) powered tool to help assist team members and improve efficiency within the business.
The business has been working with AutoChat as a customer facing AI assistant for its website, but AutoChat Pro puts the technology into the hands of dealership staff, including customer contact centre employees, receptionists and sales staff.
Devonshire Motors is the first business in the UK to test AutoChat Pro, while other groups in the Netherlands, like Van Mossel are already working with the business to test the technology too.
The first version of the new AI powered system enables the dealership to upload documents like brochures, price lists, manuals and technical documents into organised “buckets”.
Instead of manually searching for information, staff can use the AI assistant to quickly retrieve the required details from these documents.
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