Former Lookers executive Paul Bentley has been recruited by the National Franchised Dealer Association.
Bentley, who spent almost 20 years at AM100 motor retailer Lookers, most recently as its group operations director, will have a role helping the NFDA to support its dealer members in navigating the current issues in finance and insurance (F&I).
It is a timely appointment, given the activities of the Financial Conduct Authority and Financial Ombudsman Service, the recent commission disclosure bombshell ruling by the Court of Appeal, and the increased volume of complaints fuelled by the interest of claims management companies.
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